Enrichment Policy
for Free and Premium Enrichment Services


Purpose

Enrich-CRM offers two tiers of enrichment services:

  • Free Firmographic Enrichment – includes unlimited access to core company data (industry, size, location, etc.).
  • Premium Enrichment (Paid) – includes advanced firmographic fields, technographics, custom attributes, scoring, or integration options under a commercial agreement.

This Fair Use Policy applies to all tiers, with specific rules for each. Its purpose is to ensure fair access, platform stability, and legal compliance for all users.

What Is an “Enrichment”?

An enrichment refers to the process of appending structured data to a company or record.

Free enrichment includes standard firmographic fields.

Premium enrichment may include:

  • technology stack data (CMS, CRM, web services…),
  • financial data (funding rounds, revenue, ownership info..)
  • employee data (job title, current company, job history…)
  • French SIRENE data
  • email finder
  • usage-based CRM integrations.

1. Reasonable Usage Volume

Usage of Enrich-CRM, whether free or paid, is subject to reasonable limits, which may vary by tier and service level.

1.1 Free Firmographic Enrichment

  • Described as “unlimited”, but subject to:
    • fair usage to preserve performance,
    • protection against abuse (mass scraping, automation)
    • legal compliance (e.g. GDPR, CCPA).
  • Web usage is for human professionals only.
  • Automated use via scripts or bots is prohibited.

1.2 API Access

  • Default limits for free API access:
    • 5 requests per second,
    • 10,000 requests per day.
  • Premium users may receive:
    • higher or custom rate limits,
    • prioritized processing,
    • batch or integration access upon request.
  • Enrich-CRM reserves the right to adjust rate limits dynamically to protect infrastructure.

1.3 Continuous or High-Volume Use

Any continuous, automated, or high-volume use — free or paid — must be pre-approved in writing.
Custom SLAs may be available for enterprise customers.

2. Prohibited Use

All users (free or premium) agree not to:

  • Bypass platform limitations or rate limits,
  • Scrape, replicate, or redistribute any data without written permission,
  • Reverse-engineer the platform, API, or data structure,
  • Use data for illegal, unethical, or non-compliant purposes, including:
    • spamming,
    • targeting based on sensitive attributes,
    • breaching GDPR, CCPA, or similar regulations.

Data provided under premium tiers is licensed for internal use only, unless explicitly stated otherwise.

3.  Accuracy and Legal Disclaimer

Enrich-CRM strives to deliver accurate and up-to-date data. However, no data product is perfect.
The service is provided “as is”, with no warranties regarding:

  • completeness or accuracy,
  • merchantability or fitness for a specific use,
  • or availability of any particular field.

You are responsible for verifying critical business data before use.

4. Monitoring, Suspension & Termination

We monitor platform and API activity across all tiers. Actions that may trigger review or enforcement include:

  • high-frequency or batch enrichment without a commercial plan,
  • use of proxies or multiple accounts to evade limits,
  • reselling or exposing the data to unauthorized parties.

We may, at our sole discretion:

  • throttle or suspend access (free or paid),
  • require migration to a commercial plan,
  • terminate accounts in case of confirmed abuse or violation of our Terms of Use.

5. Extended Use Cases and Premium Tiers

We support and encourage extended or commercial usage through paid plans, which include:

  • API scaling and SLAs,
  • custom field support or deeper enrichment layers,
  • integration into CRMs, CDPs, or sales/marketing platforms.

Contact sylvain@enrich-crm.com for enterprise access, volume licensing, or specific use cases.

6. Policy Changes

This policy may evolve to reflect product changes, infrastructure updates, or legal developments.
The current version is always available at enrich-crm.com/enrichment-policy and applies to all usage past and present.