Trust Center
Enrichment Policy
Fair Use Policy
for Enrichment Services
This policy applies to all users of Enrich-CRM — free and premium — and governs how enrichment services may be used to ensure fair access, platform stability, and legal compliance.
Free tier covered
Premium tier covered
API access covered
Service tiers
Free
Free Plan
100 enrichment credits per month to discover the platform. Credits expire at the end of each billing period.
Paid
Growth
For teams enriching contacts at scale via API, file uploads, or third-party automation tools.
Paid
CRM Connector
Full access to all enrichment capabilities, including native HubSpot integration for direct CRM enrichment.
What is an “enrichment credit”?
One credit is consumed each time Enrich-CRM processes a contact or company record — regardless of the channel used (API, CSV, Clay, HubSpot, Make.com, Zapier). Credits do not roll over and expire at the end of each billing period.
Reasonable Usage Volume
Usage of Enrich-CRM is governed by a credit-based model. Limits vary by plan.
1.1 Credit Allocation by Plan
Credits do not roll over. Unused credits expire at the end of each billing period. A new allocation is granted when the next period starts.
1.2 API Rate Limits
All plans
Paid plans may receive
- Higher or custom rate limits
- Prioritized processing
- Batch or integration access on request
Enrich-CRM reserves the right to adjust rate limits dynamically to protect infrastructure.
1.3 Continuous or High-Volume Use
Any continuous, automated, or high-volume use — free or paid — must be pre-approved in writing. Custom SLAs may be available for enterprise customers.
Prohibited Use
All users (free or premium) agree not to:
- Bypass platform limitations or rate limits
- Scrape, replicate, or redistribute any data without written permission
- Reverse-engineer the platform, API, or data structure
- Use data for illegal, unethical, or non-compliant purposes — including spamming, targeting based on sensitive attributes, or breaching GDPR, CCPA, or similar regulations
Data provided under premium tiers is licensed for internal use only, unless explicitly stated otherwise.
Accuracy & Legal Disclaimer
Enrich-CRM strives to deliver accurate and up-to-date data. However, no data product is perfect. The service is provided “as is”, with no warranties regarding:
- Completeness or accuracy of any field
- Merchantability or fitness for a specific use
- Availability of any particular data point
You are responsible for verifying critical business data before use.
Monitoring, Suspension & Termination
We monitor platform and API activity across all tiers. Actions that may trigger review or enforcement include:
- High-frequency or batch enrichment without a commercial plan
- Use of proxies or multiple accounts to evade limits
- Reselling or exposing data to unauthorized parties
We may, at our sole discretion:
- Throttle or suspend access (free or paid)
- Require migration to a commercial plan
- Terminate accounts in case of confirmed abuse or violation of our Terms of Use
Extended Use Cases & Premium Tiers
We offer two paid plans for extended use. Both include higher credit allocations and removal of free-tier restrictions.
Growth
- API access
- File enrichment (CSV)
- Clay integration
- Make.com module
- Zapier integration
CRM Connector
- Everything in Growth
- HubSpot native integration
- Direct CRM enrichment
Policy Changes
This policy may evolve to reflect product changes, infrastructure updates, or legal developments. The current version is always available at enrich-crm.com/en/enrichment-policy and applies to all usage past and present.