Legal & Trust Center

Your data.
Our responsibility.

Everything you need to know about how we collect, process, and protect your data — and how we meet our legal obligations as a European B2B SaaS.

GDPR Compliant

CCPA Compliant

Made in France

CNIL Registered

EU AI Act

Built for GDPR from day one.

As a French company, GDPR is not an afterthought — it’s built into every enrichment pipeline we run.

EU Data Residency

All personal data is stored and processed within the European Union.

No Profile Selling

We never sell, share, or license the data we process on your behalf.

Right to Erasure

Submit a deletion request and we remove your data within 30 days.

Data Portability

Request a full export of your data at any time, in machine-readable format.

Frequently asked questions

Is Enrich-CRM GDPR compliant?
Yes. Enrich-CRM is 100% EU-native: all data processing and storage occurs exclusively on AWS eu-west-3 (Paris, France). No data is transferred outside the European Union. Enrich-CRM only processes publicly available professional information. A signed DPA is available for all customers, and a full sub-processor list is published at enrich-crm.com/en/sub-processors.
Where is Enrich-CRM data stored?
All data processed by Enrich-CRM — enrichment requests, results, and customer account data — is stored exclusively on AWS eu-west-3 (Paris, France). No US infrastructure is used. This eliminates Schrems II transfer risk and ensures data residency compliance for EU customers subject to GDPR.
Does Enrich-CRM have a Data Processing Agreement (DPA)?
Yes. Enrich-CRM provides a standard DPA available for signature directly from the Trust Center. The DPA covers: the nature and purpose of processing, categories of personal data, data subject rights, security measures, and sub-processor obligations. Custom DPAs are available on request for Enterprise customers.
What is Enrich-CRM’s data retention policy?
Enrichment results are cached for up to 30 days to optimize credit usage on unchanged records. No personal data is retained beyond the enrichment cache window without explicit consent. Customer account data is retained for the subscription duration plus 90 days. All data can be deleted on request via the Trust Center.

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